@import"https://fonts.googleapis.com/css2?family=Segoe+UI:wght@300;400;600;700&family=Inter:wght@400;500;600;700;800&display=swap";:root{--bg-main: #0f1115;--bg-surface: #181b22;--bg-surface-raised: #222631;--bg-surface-hover: #2b303d;--text-primary: #f8fafc;--text-secondary: #94a3b8;--text-muted: #64748b;--status-not-called: #0078d7;--status-not-called-glow: rgba(0, 120, 215, .25);--status-retry: #d83b01;--status-retry-glow: rgba(216, 59, 1, .25);--status-callback: #881798;--status-callback-glow: rgba(136, 23, 152, .25);--status-sent: #107c41;--status-sent-glow: rgba(16, 124, 65, .25);--status-closed: #475569;--status-closed-glow: rgba(71, 85, 105, .25);--accent-cyan: #00bcf2;--accent-gold: #ffb900;--accent-green: #107c41;--border-subtle: rgba(255, 255, 255, .09);--border-focus: #0078d7;--font-family: "Segoe UI", "Inter", -apple-system, BlinkMacSystemFont, Roboto, sans-serif}*{box-sizing:border-box;margin:0;padding:0;-webkit-tap-highlight-color:transparent}html,body{background-color:var(--bg-main);color:var(--text-primary);font-family:var(--font-family);min-height:100vh;min-height:100dvh;overscroll-behavior-y:none;font-size:15px;line-height:1.4}button,input,select,textarea{font-family:inherit;font-size:inherit}.app-container{max-width:680px;margin:0 auto;min-height:100vh;min-height:100dvh;display:flex;flex-direction:column;background-color:var(--bg-main);position:relative;box-shadow:0 0 40px #00000080}.app-header{background-color:#12141a;border-bottom:2px solid var(--border-subtle);padding:12px 16px;position:sticky;top:0;z-index:40}.header-top{display:flex;align-items:center;justify-content:space-between;margin-bottom:12px}.header-brand{display:flex;align-items:center;gap:10px}.metro-logo-box{width:28px;height:28px;display:grid;grid-template-columns:1fr 1fr;gap:3px}.metro-square{background-color:var(--accent-cyan)}.metro-square:nth-child(2){background-color:var(--status-not-called)}.metro-square:nth-child(3){background-color:var(--status-sent)}.metro-square:nth-child(4){background-color:var(--status-retry)}.brand-title{font-size:1.15rem;font-weight:700;letter-spacing:-.02em;text-transform:uppercase}.brand-title span{color:var(--accent-cyan);font-weight:300;margin-left:4px}.header-actions{display:flex;align-items:center;gap:8px}.metro-btn-sm{background:var(--bg-surface-raised);border:1px solid var(--border-subtle);color:var(--text-primary);padding:6px 12px;font-weight:600;font-size:.8rem;display:inline-flex;align-items:center;gap:6px;cursor:pointer;transition:all .15s ease;text-transform:uppercase;letter-spacing:.04em}.metro-btn-sm:hover,.metro-btn-sm:active{background:var(--status-not-called);border-color:var(--status-not-called);color:#fff}.summary-bar{display:grid;grid-template-columns:repeat(5,1fr);gap:6px}.summary-tile{background:var(--bg-surface);border:1px solid var(--border-subtle);padding:8px 4px;text-align:center;cursor:pointer;transition:transform .1s ease,border-color .15s ease,background .15s ease;-webkit-user-select:none;user-select:none;position:relative;overflow:hidden}.summary-tile:before{content:"";position:absolute;top:0;left:0;right:0;height:3px;background:var(--tile-color, #64748b)}.summary-tile:active{transform:scale(.96)}.summary-tile.active{border-color:var(--tile-color);background:var(--bg-surface-raised);box-shadow:0 0 10px var(--tile-glow, transparent)}.summary-count{font-size:1.25rem;font-weight:800;line-height:1.1;color:#fff}.summary-label{font-size:.65rem;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--text-secondary);margin-top:3px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.search-filter-section{padding:10px 16px;background:var(--bg-surface);border-bottom:1px solid var(--border-subtle);display:flex;gap:8px}.search-input-wrapper{position:relative;flex:1}.search-input-wrapper svg{position:absolute;left:10px;top:50%;transform:translateY(-50%);color:var(--text-muted);pointer-events:none}.metro-input{width:100%;background:var(--bg-surface-raised);border:1px solid var(--border-subtle);color:var(--text-primary);padding:10px 12px 10px 36px;font-size:.9rem;outline:none;transition:border-color .15s ease}.metro-input:focus{border-color:var(--status-not-called);background:#1c202a}.metro-input::placeholder{color:var(--text-muted)}.contact-queue-container{flex:1;padding:12px 16px;display:flex;flex-direction:column;gap:10px;overflow-y:auto}.metro-tile{background:var(--bg-surface);border:1px solid var(--border-subtle);border-left:5px solid var(--tile-color, var(--status-not-called));padding:14px 16px;cursor:pointer;transition:transform .12s ease,background .15s ease,border-color .15s ease,box-shadow .15s ease;-webkit-user-select:none;user-select:none;position:relative}.metro-tile:active{transform:scale(.985);background:var(--bg-surface-hover)}.metro-tile:hover{border-color:#ffffff40}.tile-top{display:flex;justify-content:space-between;align-items:flex-start;gap:8px;margin-bottom:6px}.tile-org-name{font-size:1.05rem;font-weight:700;line-height:1.25;color:#fff;letter-spacing:-.01em}.status-badge{font-size:.65rem;font-weight:800;text-transform:uppercase;padding:3px 8px;color:#fff;background-color:var(--tile-color);letter-spacing:.05em;white-space:nowrap;flex-shrink:0}.tile-meta-grid{display:grid;grid-template-columns:1fr auto;gap:4px 12px;font-size:.85rem;color:var(--text-secondary)}.tile-contact-name{display:flex;align-items:center;gap:6px;color:#cbd5e1;font-weight:500}.tile-phone{display:flex;align-items:center;gap:6px;color:var(--accent-cyan);font-weight:600}.tile-bn{font-size:.75rem;color:var(--text-muted);font-family:monospace}.tile-footer{margin-top:8px;padding-top:8px;border-top:1px solid var(--border-subtle);display:flex;justify-content:space-between;align-items:center;font-size:.75rem;color:var(--text-muted)}.call-pill{background:#ffffff0f;padding:2px 6px;font-size:.7rem;font-weight:600}.queue-nav-bar{padding:12px 16px;background:#12141a;border-top:1px solid var(--border-subtle);display:flex;align-items:center;justify-content:space-between;position:sticky;bottom:0;z-index:30}.nav-btn{background:var(--bg-surface-raised);border:1px solid var(--border-subtle);color:var(--text-primary);padding:10px 18px;font-weight:700;font-size:.85rem;display:inline-flex;align-items:center;gap:8px;cursor:pointer;text-transform:uppercase;transition:all .15s ease}.nav-btn:disabled{opacity:.35;cursor:not-allowed}.nav-btn:not(:disabled):hover,.nav-btn:not(:disabled):active{background:var(--status-not-called);border-color:var(--status-not-called);color:#fff}.nav-page-info{font-size:.8rem;font-weight:600;color:var(--text-secondary)}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#000000d9;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:100;display:flex;align-items:flex-end;justify-content:center;animation:fadeIn .15s ease-out}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.modal-content{background:var(--bg-surface);border:1px solid var(--border-subtle);border-bottom:none;width:100%;max-width:680px;max-height:92vh;max-height:92dvh;overflow-y:auto;padding:20px 20px 28px;box-shadow:0 -10px 40px #000000b3;animation:slideUp .18s cubic-bezier(.16,1,.3,1)}@keyframes slideUp{0%{transform:translateY(100%)}to{transform:translateY(0)}}.modal-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:16px;padding-bottom:12px;border-bottom:1px solid var(--border-subtle)}.modal-title{font-size:1.25rem;font-weight:700;color:#fff;line-height:1.2}.modal-subtitle{font-size:.85rem;color:var(--text-secondary);margin-top:4px}.btn-close{background:transparent;border:none;color:var(--text-muted);cursor:pointer;padding:4px}.btn-close:hover{color:#fff}.call-target-box{background:#11141b;border:1px solid var(--border-subtle);padding:16px;margin-bottom:16px;text-align:center}.target-org{font-size:1.15rem;font-weight:700;color:#fff;margin-bottom:4px}.target-contact{font-size:.95rem;color:#cbd5e1;margin-bottom:12px}.btn-dial{display:flex;align-items:center;justify-content:center;gap:10px;background:#107c41;color:#fff;text-decoration:none;font-size:1.25rem;font-weight:800;padding:14px 20px;border:none;cursor:pointer;box-shadow:0 4px 16px #107c4166;transition:transform .1s ease,background .15s ease;text-transform:uppercase;letter-spacing:.03em}.btn-dial:active{transform:scale(.97);background:#0d6234}.outcome-section-title{font-size:.75rem;font-weight:800;text-transform:uppercase;letter-spacing:.08em;color:var(--text-secondary);margin:20px 0 10px}.outcome-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.outcome-btn{border:1px solid var(--border-subtle);padding:14px 10px;font-weight:700;font-size:.9rem;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;cursor:pointer;transition:all .12s ease;color:#fff;text-transform:uppercase;letter-spacing:.03em;min-height:72px}.outcome-btn:active{transform:scale(.96)}.outcome-btn.btn-no-answer{background:#3a2218;border-color:var(--status-retry)}.outcome-btn.btn-no-answer:hover,.outcome-btn.btn-no-answer:active{background:var(--status-retry)}.outcome-btn.btn-voicemail{background:#332014;border-color:#ea580c}.outcome-btn.btn-voicemail:hover,.outcome-btn.btn-voicemail:active{background:#ea580c}.outcome-btn.btn-callback{background:#2b1836;border-color:var(--status-callback)}.outcome-btn.btn-callback:hover,.outcome-btn.btn-callback:active{background:var(--status-callback)}.outcome-btn.btn-closed{background:#1e2430;border-color:var(--status-closed)}.outcome-btn.btn-closed:hover,.outcome-btn.btn-closed:active{background:var(--status-closed)}.outcome-btn.btn-approved{grid-column:span 2;background:#0a3d1f;border:2px solid var(--status-sent);min-height:80px;font-size:1.05rem;font-weight:800}.outcome-btn.btn-approved:hover,.outcome-btn.btn-approved:active{background:var(--status-sent)}.approval-banner{background:#107c4126;border:1px solid var(--status-sent);padding:12px 14px;margin-bottom:16px}.approval-badge{display:inline-flex;align-items:center;gap:6px;font-size:.75rem;font-weight:800;color:#4ade80;text-transform:uppercase;letter-spacing:.05em;margin-bottom:4px}.approval-notice{font-size:.85rem;color:#e2e8f0;line-height:1.35}.approval-timestamp{font-size:.75rem;color:var(--text-muted);font-family:monospace;margin-top:4px}.form-group{margin-bottom:14px}.form-label{display:block;font-size:.75rem;font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:var(--text-secondary);margin-bottom:6px}.form-input{width:100%;background:var(--bg-surface-raised);border:1px solid var(--border-subtle);color:#fff;padding:12px 14px;font-size:1rem;font-weight:500;outline:none;transition:border-color .15s ease}.form-input:focus{border-color:var(--status-sent);background:#18251e}.btn-primary-flow{width:100%;background:var(--status-sent);border:none;color:#fff;padding:16px 20px;font-size:1.15rem;font-weight:800;text-transform:uppercase;letter-spacing:.04em;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:10px;margin-top:16px;box-shadow:0 4px 20px #107c4166;transition:all .15s ease}.btn-primary-flow:active:not(:disabled){transform:scale(.98);background:#0d6234}.btn-primary-flow:disabled{opacity:.6;cursor:not-allowed}.error-banner{background:#dc262633;border:1px solid #ef4444;color:#fca5a5;padding:12px 14px;margin-top:14px;font-size:.85rem;display:flex;flex-direction:column;gap:8px}.error-banner-header{display:flex;align-items:center;gap:6px;font-weight:700;color:#f87171}.btn-retry{background:#ef4444;border:none;color:#fff;padding:8px 14px;font-weight:700;font-size:.8rem;text-transform:uppercase;cursor:pointer;align-self:flex-start}.import-dropzone{border:2px dashed var(--border-subtle);background:var(--bg-surface-raised);padding:28px 16px;text-align:center;cursor:pointer;transition:border-color .15s ease,background .15s ease;margin-bottom:16px}.import-dropzone:hover,.import-dropzone.drag-active{border-color:var(--status-not-called);background:#1b2433}.import-dropzone svg{color:var(--status-not-called);margin-bottom:10px}.import-dropzone h4{font-size:1rem;font-weight:700;margin-bottom:4px}.import-dropzone p{font-size:.8rem;color:var(--text-secondary)}.preview-table-wrapper{max-height:220px;overflow-x:auto;border:1px solid var(--border-subtle);margin-bottom:16px}.preview-table{width:100%;border-collapse:collapse;font-size:.8rem;text-align:left}.preview-table th{background:#131720;padding:8px 10px;font-weight:700;color:var(--text-secondary);border-bottom:1px solid var(--border-subtle);white-space:nowrap}.preview-table td{padding:8px 10px;border-bottom:1px solid var(--border-subtle);color:#cbd5e1;white-space:nowrap;max-width:180px;overflow:hidden;text-overflow:ellipsis}.state-box{padding:40px 20px;text-align:center;color:var(--text-muted)}.state-box svg{margin-bottom:12px;opacity:.5}.spinner{width:28px;height:28px;border:3px solid rgba(255,255,255,.15);border-top-color:var(--status-not-called);border-radius:50%;animation:spin .7s linear infinite;margin:0 auto}@keyframes spin{to{transform:rotate(360deg)}}@media(min-width:640px){.contact-queue-container{display:grid;grid-template-columns:1fr 1fr;gap:12px}}